Position: Closing Shift Manager
Location: 11818 West Dodge Rd- Omaha, NE
Russell Speeders Car Wash is a leader in providing automated full-service car wash and detail service in Omaha, Nebraska. Our mission is to provide fast, high quality, professional service in a family friendly, fun atmosphere with every visit.
The Shift Manager is responsible for location closing duties including cash handling procedures, maintaining, cleaning, and preparing facilities as well as P&L statements, POS (DRB) reports, spreadsheets, and overseeing training compliance for all employees.
Shift Managers work closely with the General Manager and Assistant Manager to supervise frontline and customer serving positions and maintaining operational standards at our Full-Service location.
Much of the workday is spent outdoors, overseeing facility operations, working with associates, and building customer relationships.
Additional time will be required to complete administrative tasks and monitor sales and labor data generated by the facility POS system.
Supervisory Assist the location manager by providing direction and supervision on site
Work closely with Manager and Assistant Manager Learn to execute closing duties and follow designated procedures
Ability to work outdoors in ALL weather conditions
Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures
Report safety or maintenance issues to management
Understand Quality Control factors associated with customer's overall experience, products, and services
Communicate effectively at all levels with employees, customers, peers, and management
Motivate employees to complete job tasks efficiently and effectively
Facilitate and assess damage claims
Ensure compliance with all laws, rules, regulations, and policies at Local, State and Federal levels
Delegate authority to employees when appropriate
Support company initiatives, including but not limited to marketing, promotions, sales, customer service, interviewing and on boarding
Other duties as assigned:
Operations Service vehicles and prepare the vehicles to enter the wash tunnel
Completing tasks associated with location cleanliness such as sweeping, replenishing, mopping, cleaning, and/or minor landscaping work as directed by leadership
Exceed customer expectations by being friendly to customers and handling vehicles with extreme care
Keep the entire property spotlessly clean and organized
Maintains safe and clean working environment by complying with procedures, rules, and regulations.
Contributes to team effort by accomplishing related results as needed.
Minimum Job Requirements
Must be at least 18 years old
Experience in car wash, retail, or service capacity
Knowledge, Skills and Abilities Required:
High Level of Integrity
High Energy Level
Service and Sales Focused
Effective Communication Skills
Problem Solving Ability
Preferred Knowledge, Skills and Abilities:
Job knowledge, experience, and/or understanding in the following areas is preferred
Products and services - car wash and detail
Customer service and sales
Safety Basic business- P&L statements, POS (DRB) reports, spreadsheets, training compliance of al employees,etc.
Compensation: $ 16-18 an hour- Paid Training- Free Car Washes- Paid Time off up to 3 weeks per year- Ability to work full-time schedule- Noon through 8:30pm- May include days, evenings, weekends, and holidays