Position: Closing Shift Manager

Location: 11818 West Dodge Rd- Omaha, NE

Job Description

Russell Speeders Car Wash is a leader in providing automated full-service car wash and detail service in Omaha, Nebraska. Our mission is to provide fast, high quality, professional service in a family friendly, fun atmosphere with every visit.

 The Shift Manager is responsible for location closing duties including cash handling procedures, maintaining, cleaning, and preparing facilities as well as P&L statements, POS (DRB) reports, spreadsheets, and overseeing training compliance for all employees.

 Shift Managers work closely with the General Manager and Assistant Manager to supervise frontline and customer serving positions and maintaining operational standards at our Full-Service location.

  Much of the workday is spent outdoors, overseeing facility operations, working with associates, and building customer relationships.

  Additional time will be required to complete administrative tasks and monitor sales and labor data generated by the facility POS system.

 Essential Duties/Tasks/Responsibilities:

 Supervisory Assist the location manager by providing direction and supervision on site

 Work closely with Manager and Assistant Manager Learn to execute closing duties and follow designated procedures

 Ability to work outdoors in ALL weather conditions

 Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures

Report safety or maintenance issues to management

Understand Quality Control factors associated with customer's overall experience, products, and services

Communicate effectively at all levels with employees, customers, peers, and management

Motivate employees to complete job tasks efficiently and effectively

 Facilitate and assess damage claims

Ensure compliance with all laws, rules, regulations, and policies at Local, State and Federal levels

Delegate authority to employees when appropriate

 Support company initiatives, including but not limited to marketing, promotions, sales, customer service, interviewing and on boarding

Other duties as assigned:

Operations Service vehicles and prepare the vehicles to enter the wash tunnel

Completing tasks associated with location cleanliness such as sweeping, replenishing, mopping, cleaning, and/or minor landscaping work as directed by leadership

Exceed customer expectations by being friendly to customers and handling vehicles with extreme care

Keep the entire property spotlessly clean and organized

Maintains safe and clean working environment by complying with procedures, rules, and regulations.

Contributes to team effort by accomplishing related results as needed.

Minimum Job Requirements

Must be at least 18 years old

Experience in car wash, retail, or service capacity

Knowledge, Skills and Abilities Required:

Leadership Skills

High Level of Integrity

High Energy Level

Dependability

Professionalism

Service and Sales Focused

Team Orientated

Effective Communication Skills

Problem Solving Ability

 Preferred Knowledge, Skills and Abilities:

Job knowledge, experience, and/or understanding in the following areas is preferred

Computer Savvy

Products and services - car wash and detail

Labor management

Customer service and sales

Industry trends

Safety Basic business- P&L statements, POS (DRB) reports, spreadsheets, training compliance of al employees,etc.

Compensation: $ 16-18 an hour- Paid Training- Free Car Washes- Paid Time off up to 3 weeks per year- Ability to work full-time schedule- Noon through 8:30pm- May include days, evenings, weekends, and holidays